Shipping policy

Shipping & Delivery Policy

1) Do you ship outside India?  

Yes, we deliver to UK & USA.

2) How much does shipping cost? 

A delivery fee of Rs.200 will be charged for all orders. 

For shipments to the UK & USA we charge Rs.3,500. 

Shipping charges may apply on certain remote international postal codes for all orders.

3) Are there any duties and taxes?

For customers within India, all prices specified on the website are inclusive of Indian taxes.

4) How do I know my order has been placed?

Upon placing your order, you will see an order confirmation number on your screen. You will also receive an email confirmation from us. In case there are any issues with processing your order, you will be notified with an email.

5) How do I track my order? 

Once you have placed an order, we will send you a tracking number/ AWB through an email. You will be able to view the date your item is in process to the date of shipment to the date of your item being in the process of delivery.

6) When will I receive my order? 

Most garments will be shipped within 7-10 working days of receiving the order. If there is a delay in shipping your order, our team will contact you.

Orders within India should reach the customer within 3-4 days after the date of dispatch. Orders outside India should reach the customer within 7-10  days after the date of dispatch.

7) Can I change my shipping address after my order has been placed? 

If there is an error in the shipping address you specified at the time of checkout, please email us at hello@neitri.in or call us immediately. We are unable to change a shipping address or redirect orders once items have been dispatched.

If you have any additional shipping related queries, feel free to email us at hello@neitri.in or call customer care at +91 6389 305 835 from Monday-Friday (10:00am-6:00pm IST).